Privacy Notice

Privacy Notice

SMX Power values your right to privacy. This Privacy Notice explains who we are, how we collect, share, and use personal information about you, and how you can exercise your privacy rights.

This Privacy Notice covers the operations of SMX INC (dba SMX Power) which are referred to in this Privacy Notice as “SMX Power”.

If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.

What personal information does SMX Power collect and why?

Part of our website may ask you to provide personal information voluntarily. For example, we may ask you to provide your contact details in order to register an account with us, to fulfill an order you place with us, and/or to submit inquiries to us. We also collect your credit card details when you make a purchase with us. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information (unless it is obvious from the context).

Collecting this information provides a better understanding of our customers who come to our website, where they come from, and what type of products they are interested in. This information is used for our internal analytics purposes, to improve the quality and relevance of our website and services to our visitors, and to enhance the security of our website.

Our website may contain links to third-party websites or third-party websites and services such as social media.

We may disclose your personal information to the following categories of recipients:

  • to our related companies and affiliates, third party suppliers, partners, and services providers (for example, to support the delivery or drop shipment of products ordered, to provide functionality on, or help to enhance our services or the security of our website, For example, we utilize services by our third party partners and service providers to enable the detection of devices connected with fraud and other types of information security vulnerabilities to enhance security on our website and other pages on the internet.
  • to any competent law enforcement body, regulatory body, government agency, court or another third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, (iii) as part of a lawsuit or investigation, or (iv) to protect your vital interests or those of any other person;
  • to credit reference agencies for the purposes of identity and credit checking when placing an order, and periodically if you have an open account with us;
  • to any other person with your consent to the disclosure.

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, compliance, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

If you have any questions about our use of your personal information, our privacy team and Data Protection Officer can be contacted at info@smxpower.com